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How do I set up personal sessions?

How to enable personal sessions, create session types, and make them available for booking on your member portal.

Personal sessions are private, bookable appointments β€” like one-on-one lessons or small-group instruction. Students book directly from your member portal using session types you define.

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Personal sessions require a Pro or Studio plan. They also require the personal sessions feature to be enabled on your account β€” contact support if you don't see it.


Step 1: Enable personal sessions

  1. Go to Settings > Offerings.
  1. Find Personal Sessions and toggle it on.

This makes the Personal Sessions section visible in your instructor portal and on your member portal (when published).


Step 2: Configure your settings

Before creating session types, visit Settings > Offerings > Sessions to set up:

  • Show on landing page β€” Toggle on to feature sessions on your member portal home screen.
  • Access level β€” Control who can see and book your sessions (public, members only, or private).
  • Timezone β€” Set your local timezone. This applies to all session booking times.
  • Google Calendar sync β€” Connect Google Calendar to block out times when you're unavailable. Tap the calendar sync status to go to the integrations page.
  • Payment methods β€” Choose which payment options are available: Cash ("Pay at the session"), Check by mail, or Stripe.

Step 3: Create a session type

Session types are templates that define a bookable appointment. Each session type appears as a separate booking option on your member portal.

  1. Go to Your Offers > Personal Sessions.
  1. Tap or click New Session Type.
  1. Fill in the session type details:

Basic details

  • Session Name β€” Required. What students see when browsing (e.g., "Private Mahjong Lesson").
  • Description β€” Describe what the session covers.
  • Cover Image β€” Optional image shown on the booking page.
  • Duration β€” Choose from 15, 30, 45, 60, 75, 90, 105, or 120 minutes.
  • Capacity β€” Number of students per session. 1 = private lesson; 2 or more = group session.

Pricing

  • Set a flat price, or toggle on Different price for non-members? for split member/non-member pricing.

Status and location

  • Status β€” Draft, Active, Paused, or Archived.
  • Location β€” Optional. Assign a default location for this session type.

Access level

  • Override the default access level for this specific session type.

Advanced Settings (tap to expand)

  • Buffer time β€” Minimum gap between bookings (None, 5, 10, 15, 30, 45, or 60 minutes).
  • Min lead time β€” How many hours in advance a student must book.
  • Max lead time β€” How many days in advance students can book.
  • Max sessions per day β€” Leave blank for unlimited.
  1. Save the session type.
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Set the status to Active to make the session type available for booking. Draft and Paused session types are not visible to students.

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